Professional Portfolio

Harun Or Rashid

IT Support Professional delivering reliable desktop, network, server & security solutions. Based in Dhaka — remote support available worldwide.

Professional portrait
5+ Years Exp.
200+ Issues Resolved
35 Clients
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About Me

Reliable. Skilled. Available.

I am a dedicated IT Support Professional with hands-on experience delivering reliable technical solutions to businesses and individuals. From desktop troubleshooting to full network deployments, I handle it all with precision and care.

My expertise spans hardware, software, networking, and security — giving clients a single trusted point of contact for all their IT needs. I take pride in resolving issues quickly and explaining solutions clearly.

Whether setting up a server from scratch, deploying a CCTV system, or providing remote support, I bring the same standard: reliable, professional, and thorough — every time.

Windows 10 / 11 95%
Hardware Maintenance 93%
Microsoft Office 365 92%
Networking (LAN / WAN) 90%
Active Directory 88%
Router & Switch Config 85%
Server Management 85%
Cyber Security Basics 82%
01
Desktop & Laptop Support

Comprehensive hardware and software support for desktops and laptops — diagnosis, repair, and optimisation.

02
OS Installation

Clean installation and configuration of Windows 10/11 and Linux distributions, including drivers and updates.

03
Software Installation

Installation, licensing, and configuration of productivity software, utilities, and enterprise applications.

04
Hardware Troubleshooting

Fault diagnosis and repair for motherboards, RAM, storage drives, power supplies, and peripherals.

05
Printer & Scanner Support

Setup, driver installation, network printing configuration, and fault resolution for all major brands.

06
Network Setup

LAN/WAN design, router and switch configuration, Wi-Fi deployment, and network troubleshooting.

07
Email Configuration

Setup of corporate email accounts, Microsoft 365, Outlook profiles, and email security settings.

08
Data Backup & Recovery

Backup strategy planning, automated solutions, and professional data recovery from failed drives.

09
Virus & Malware Removal

Deep system scanning, malware eradication, security hardening, and antivirus deployment.

10
CCTV Installation

End-to-end CCTV system installation, configuration, remote viewing setup, and ongoing support.

11
Server Management

Server deployment, Active Directory setup, user management, monitoring, and maintenance.

12
Remote IT Support

Fast, secure remote assistance for software issues, configurations, and user support — anywhere, anytime.

Technical Skills

Tools & Technologies

🪟
Windows 10 / 11
Operating System
🐧
Linux
Operating System
📧
Microsoft Office 365
Productivity Suite
👥
Active Directory
User Management
🌐
Networking (LAN/WAN)
Infrastructure
🔀
Router & Switch Config
Networking
🔧
Hardware Maintenance
Technical Support
☁️
Cloud Services
Microsoft Azure / 365
🔒
Cyber Security
Security Basics
🗄️
Server Management
Windows Server
💾
Data Backup & Recovery
Storage Solutions
📷
CCTV Systems
Surveillance
Windows 10 / 1195%
Hardware Maintenance93%
Microsoft Office 36592%
Networking (LAN/WAN)90%
Active Directory88%
Router & Switch Config85%
Cyber Security Basics82%
Cloud Services80%
Server Management85%
Data Backup & Recovery88%
CCTV Installation87%
Linux75%
Selected Work

Completed Projects

🌐
Office Network Setup
Networking · LAN/WAN
🖥️
Computer Lab Setup
Hardware · OS · Software
🗄️
Server Deployment
Windows Server · AD · DNS
📷
CCTV Installation
IP Cameras · DVR · Remote View
⚙️
IT Infrastructure Upgrade
Hardware · Network · Security
☁️
Cloud Migration
Microsoft 365 · Cloud Services

Let's Solve
Your IT Needs

Available for on-site support, remote assistance, and long-term IT maintenance contracts. Let's talk about your technical requirements.

📧
Email harun189050@gmail.com
📍
Location Dhaka, Bangladesh
📞
Phone +8801756-382881